![]() ![]() Quickly turn on your Mac and Press Option, Command, P, and R keys together very quickly.Shut down your MAC using the Apple Menu.Sometimes your Mac can have a USB port with a power related problem and by resetting the system management controller or SMC for short can resolve the problem. You will need to do this especially if you upgrade the Operating System on your Mac. Another piece of Logitech software that may need to be update is Logitech Control Center. Logitech Options is the latest software that works with MX Keys. If you are still having a problem then try downloading the latest Logitech software for MX Keys. So, I went ahead and updated the operating system to include upgrading the the latest OS (Monterey). Sometimes the problem is as simple as updating the Operating System. If you still cnnaot get your Logitech MX Keys Keyboard to connect then restart the computer and try to connect again. In order to ensure that the device was charged I moved it to my Windows machine that will continually charge the device. One of the easiest things to overlook when troubleshooting is ensuring that the keyboard is sufficuentily charged. Is the Logitech MX Keys Keyboard Charged? Once it connects, it will ask you to enter some numbers to verify the device then it is connected. Again, place the keyboard in discovery mode by selecting one of the three keys and holding it for three seconds. If you are using the Unifying Receiver to connect to the Mac then you need to plug the Unifying receiver into the USB plug on the back of your Mac. ![]() ![]() Connecting Using the USB Unifying Receiver Now let go of the button and hold the button until it is steady. You will know it is in discovery mode because the device will blink quickly. Hold that key for at least three seconds in order to place the device in discovery mode. All you have to do is to is pick one of the three keys that you want link the device too. The Logitech MX Keys is easy to pair using Bluetooth. How To Pair Bluetooth Logitech MX Keys Keyboard? Maybe one of the steps that I have taken will work for you, if you cannot get your keyboard to connect to your Mac. I wanted to take you through the steps that I have done to try to resolve the issue. I cannot get the Logitech MX Keys to reconnect to my iMac using Bluetooth or the Unifying Receiver. Because the keyboard will not reconnect to my iMac.That is when I started to experience problems with it and I have tried everything that I can find on the Internet to fix it. Since then I have felt like throwing that keyboard across the room. As I stated earlier, I love the Logitech MX Keys until the last two months. YouTube Analytics showing 98% now subscribers It does not cost you anything to subscribe to the channel and it helps YouTube know to recommend my videos to more people. Presently, 98.2% of my viewers are not subscribers. If you find today’s video helpful please do me a favor and subscribe to the channel. That is… until November when I started experiencing some problems with the keyboard. That was over nine months ago (March 2021) and I have been in love with it since. It took me 6 weeks to figure out the problem.Īfter watching hundreds of reviews on YouTube about Logitech MX Keys Keyboard, I decided to take the plunge and buy the keyboard. Today, I am going to go over the 9 steps you can take to resolve the connection issues that sometimes happens with Logitech’s MX Keys Keyboard on Macs. You can also look for a visual tutorial of this on youtube / google.Īs these age, this is, sadly, a widespread problem with the Logitech receiver.HOW TO FIX Connection Issues – Logitech MX Keys On Mac Once the chip and the USB port are properly touching again you will see the receiver show up in the Mac Systems USB panel and in Logitech Control Center, as others pointed out. The fix is to remove the black cover, remove the chip, insert a piece of paper that raises the metal connectors of the chip closer to your laptop's USB connector. Once you’re sure the Logitech dongle is not working, here is a DIY repair you could try if you can’t get a repair / replacement part: You should see that device be listed and know your Mac and USB are fine. You can confirm this by removing logitech, then plugging in another usb mouse or something and refreshing the System Information. The drivers are probably fine but idle since they don’t see the USB hardware for Logitech. The system information is showing that the hardware is not being detected. ![]()
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